LibAnswers FAQ - Questions about LibAnswers? We'll solve 'em!

There is a Link Checker function in LibAnswers that will let you know of any broken links in your FAQs.

Everyone has access to the Link Checker, not just admins. :)

About:

• The link checker is run every Saturday.
• It only checks links that are in: 
• the text of answers (both public and private), 
• "More Info" links,
• Web Shortcuts.
• Links behind proxies, and links that redirect one or more times are not checked. 
• Only the links for which the server returns the 404 status (the page does not exist) are included in this report.
• To inspect a broken link/url click on the Link Title and the (broken) url will attempt to open in a new window.
• To fix a broken link click on the hammer icon. In most cases this will open up the answer in edit mode. 
• Updated links will not be removed from your report immediately, so you will not notice a change until the next time the link-check report is updated (weekly).

View Your Link Checker Report

1. Go to Tools > Link Checker.
2. Admin-Level Users: Admin Stuff > Links
3. Choose to view broken links on your guides or all guides.
   You can also filter by publication status: all, published, private, or unpublished.

Please note that there may be some false returns in your list of broken links.

The Link Checker relies on the response from any given server at the moment when it's "pinged" for validity. There are a few possibilities as to why something might be listed as an invalid link, even though it is valid:

• At the time when our server pinged that URL, it was indeed unavailable. (Server was down at the time, or was too busy serving other requests, so the request was timed out.)
• That company/organization could have set up their server to refuse connections to any spiders, crawlers, etc. in order to save on bandwidth/resources.
• That company/organization incorrectly set up their server response codes, meaning that the code returned was not an accurate one.

Unfortunately, Springshare can't fix any of these possibilities.