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Q

Is there a way to make all questions that come in through LibAnswers also show up in Reference Analytics?

Last Updated: Jun 29, 2012  |  185 Views

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Answer

Yes! You can set your LibAnswers system to record analytics for each question that comes in through LibAnswers. Here's how:

1. Click on Admin Stuff > System Settings

2. On the System-wide Settings page, scroll down to the section labeled Answer Page

3. In the Add to Analytics by Default? section, select YES from the drop-down menu & click Save.

After doing this, your staff will be able to record analytics for this question and answer for every new transaction that comes in through LibAnswers.

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